What Are The Benefits?

Your Phone Options Compared by Benefits

For a comparison by features, click here.
For an overview of each phone option, click here.

	Virtual PBX	Virtual PBX w/ Business Phone Line	On - Site PBX	Traditional Phone w/ Added Features
Low Up Front Costs	Yes	Yes	Very High	Yes
Low Monthly Costs	Yes	Yes	Depends on Number of Users	VoIP Yes / Standard No
No Hardware or Software to Buy	Yes	Yes	No	Yes
No Maintenance Fees	Yes	Yes	No	Yes
Quick Set Up	Yes	Yes	No	Yes
Unify Offices	Yes	Yes	VoIP Yes / Standard No	No
Unlimited Scalability	Yes	Yes	No	No
Callers Never Hear a Busy Signal	Yes	Yes	No	No
Capture Leads w/ Sales Hotlines	Yes	Yes	Yes	No
Save Time Answering Repetitive Questions	Yes	Yes	Yes	No
Never Worry About Power Outages	Yes	PBX Yes / Phone Line No	No	VoIP No / Standard Yes
Multiple Market Expandability	Yes	Yes	Yes	VoIP Yes / Standard No
No Additional Individual Phone Lines Required	Yes	No	Yes - but each shared by up to 5 users	No
Keep Your Phone System Even if You Move	Yes	Yes	Very Difficult	VoIP Yes / Standard No
Increase Productivity & Reduce Travel Costs with Conferencing	Yes	Yes	1 Out-of-Network Person / Line	No

*This chart is based on the phone solution technology's capabilities and not actual benefits. Actual benefits are dependant on each service provider. Light PBX offers all benefits under Virtual PBX and Virtual PBX with Business Phone Line.

Portray a Professional, Reliable Image

Your customers want to do business with a company they trust and can rely on. You can build your company's reputation by answering calls with a consistent, studio recorded, professional greeting, screening calls to avoid business calls being answered by children or others not ready to answer a business call, and by unifying multiple offices and mobile employees with a single local and/or toll free number for customers to call. We can also help you impress your customers with big business features such as menu options, call forwarding, on hold music and messaging, directory, and call queuing. With a professional, reliable, “big company” image, you'll have the competitive edge. [ Back to Top ]

Receive Calls Anywhere, on Any Phone

With Light PBX, you never have to miss a call again and your customers will never receive a busy signal. When a customer calls, Light PBX's virtual assistant will ring your employees no matter where they are located – home, office, work sites, or in another branch office. Employees can even receive and respond to important voicemail and fax from any location through our voicemail and fax to email feature and participate in teleconferences from any location. With such mobility, you can run your business with just a cell phone. [ Back to Top ]

Keep Your Phone System as you Grow

With Light PBX's unlimited scalability, you will never have to replace your phone system no matter how big your company grows. Unlike hard pbx's, which force you to buy a small system that has to be replaced as your company grows or a large system that forces you to pay for call capacity you do not need, Light PBX only charges you for what you need no matter your size. You will never lose a call because your phone system was not big enough. You always have unlimited minutes available to you and unlimited simultaneous calls, so you just pay for what you need. [ Back to Top ]

Own Your Phone Number

You will never have to change your phone number again. The local or toll-free numbers we assign to you are 100% mobile and 100% portable (you can move it to another provider). If you need to move, you can take your number with you without having to worry about giving your clients a new number to call just because you moved. If you choose not to continue to use our service, you do not have to worry about getting a new number. We will simply port your number to you allowing you to use the number we assigned to you without our service or to use the number with another virtual phone system provider. [ Back to Top ]

Never Lose Business Again

You'll never have to lose customers again because you don't sound professional or because they can't get in touch with you no matter how many simultaneous calls you get. If you are out of the office, our virtual receptionist can forward your calls to any number of phones and any type of phone (cellular, land line, or voip) looking for you. You will also never miss an important fax or email that can make the difference between keeping a customer or not. You can receive voicemails and fax from any computer in the country or from your phone. You can even expect to gain new customers as we help you develop a reputation as a reliable, trustworthy, and professional business. [ Back to Top ]

Expand Your Market

With Light PBX you can reach customers in any state. A toll free number not only gives you a bigger, more credible image, but it makes you accessible to customers in every state. If you want to market to a particular location outside of your state, you can purchase a number local to any city no matter what city you are in, giving you a local presence anywhere. [ Back to Top ]

Never Worry About Phone Outages

Give yourself the security of a reliable phone system. Never again worry about losing business and credibility because of a phone outage. We not only back up your phone data and provide failover protection, but we secure your phone system with several redundant systems in various locations so you never have to worry about losing phone service due to the weather or any other reason. If you have a hard pbx you do not want to get rid of, we'll offer you the security you need without replacing your hard pbx. With our disaster recovery we'll create a mirror image of the settings in your hard pbx and should your hard pbx fail because of the weather or any other reason, our system will instantly take over. You will be able to resume business from any location – even during a natural disaster. [ Back to Top ]

Maintain Your Privacy

Don't give out your cell or home number ever again. Give out only the phone numbers we assign to you and still be reached on your cell, home or any other personal phone. Want to be reached at home to receive that important call, no problem. Just add your home number to your list of numbers to be dialed. After you receive the important call, you can simply remove your home number from the list if you do not wish to be called at home again. Receive the convenience of being called on your personal phones when you wish, while still maintaining your privacy. [ Back to Top ]

Reduce Costs

Save thousands of dollars in operating costs. Because we are virtual there is not hardware or software to buy and no support team to hire or train. We maintain all the hardware and software at our locations and any support you need is always free. There is not need to hire a receptionist to receive your calls. All your calls go directly from our virtual reception to your phone no matter where you are located. With our fax service you print only the pages you need and send faxes online or through email saving you money on paper, toner and unnecessary file folders. Because we keep our phone system up to date with the latest features and you always have the phone capacity you need, you will never have to waste money upgrading your phone system. With Light PBX, you don't even have to spend money on office space. Many of our customers run their business directly from their cell phone. [ Back to Top ]

Save Time

Your time is valuable. Don't spend it answering repetitive questions our information lines can answer or unimportant calls that can be screened out or sent directly to voicemail. Get work done faster by answering important calls and faxes immediately. Don't make your receptionist waste time forwarding calls or standing around the fax machine. Our virtual receptionist can forward all your calls to any number of phone simultaneously and your faxes can be received instantly online or through email. Spend your and your receptionist's time on more productive things. [ Back to Top ]

Increase Efficiency

Be more efficient in your daily tasks. Be prepared when answering business calls and provide better customer service. Before you answer each call we will let you know what the call is about and who is calling, so that you can be better prepared before you answer. With our call queuing you can have calls to departments answered by your most experienced employees first while newer employees are in training, you can set up different menu options and choose which employees to answer calls based on the time of day, night or weekend. If one employee or department does not answer a call, you can have employees from other departments or branch offices answer the calls, reducing the need to hire more employees. You can even have employees answering calls from home through a virtual call center, saving you money on a call center office location. With our fax and voicemail to email you can receive and view faxes anywhere, and you only print the faxes you need. No more space is needed to store faxes. All your faxes can be saved and organized online in virtual folders. Voicemail can also be saved and organized in virtual folders (work, family, friend). Conferencing is quick and easy. Select a pin number for employees to press, they press it and any number of employees can join your conference call. When the call is over you can change the conference pin so not everyone can listen in next time. With so many virtual, easy to use, efficiency tools, you can turn your cell phone into a mobile office. [ Back to Top ]

Customize Your Phone System

Take control of your incoming calls and faxes. Decide how you want your greetings to sound, how you want you menu options set up, what employees you want to answer various types of calls and if you want employees to be called all at once or in a certain order. You can also decide which employee phones you want called (home, office, cell) and in what order, what music or advertising message you want played while callers are waiting, how long you want callers to wait before going to voicemail, which employees you want to have an individual voicemail or fax, if you want to receive voicemail and fax by email, online or both, and if you want to know what the call is about and who is calling before answering. You can even have 24 different settings for different times of the day, week, weekend or holiday or you can have informational lines so your customers can receive information 24/7. You decide. The control and flexibility are yours. [ Back to Top ]